- 24/7 live telephonic access to Horizon Health’s staff of master’s level consultants for information, brief counseling and referral, as well as access to other EAP services
- Innovative ONECALL system where the helping process begins in the first call - callbacks are not necessary
- Face-to-face counseling by licensed counselors in off-site offices
- Legal consultation and referral
- Financial consultation and resources
- Comprehensive on-line EAP services
- On-line Life Management Resources including information, self-assessments and personal plans covering a wide variety of issues
- Training hours that can be used for Work and Life Management Seminars, Employee EAP Orientation Seminars or Supervisory EAP Orientation Training
- On-site support services for events such as downsizing, re-organization and health fairs
- Responsive and thoughtful account services
- Unlimited human resource/management consultation
- Substance Abuse Professional (SAP) services
- Critical Incident Stress Management (CISM) and threat assessment services
- Comprehensive implementation plan
- Initial and ongoing program promotion
- State-of-the-art quarterly reporting and participant evaluation data available on-line
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